What it is
Employee Experience (EX) Design is the strategic process of understanding, optimizing, and improving every touchpoint an employee has with an organization—from recruitment and onboarding to daily workflows and career development. The goal is to create a people-centered culture that drives engagement, productivity, and retention.
Why investing in Employee Experience Design Matters
A strong employee experience is directly linked to business performance. According to Gallup:
- Companies with highly engaged employees are 21% more profitable
- 89% of employers think employees leave for more money—but only 12% actually do
- Organizations with strong EX outperform the S&P 500 by 122% (MIT CISR)
In today’s hybrid and competitive work environments, designing purposeful, intuitive, and empowering employee experiences is no longer optional—it’s a business imperative.
What You Get
- Employee Journey Maps (from hiring to exit)
- Persona Profiles & Employee Segmentation
- Onboarding & Internal Communication Frameworks
- Workplace Experience Strategy
- Recommendations for Process & Tech Improvement
- EX KPIs & Measurement Dashboard
Methods We Use
- Employee Surveys & Sentiment Analysis
- Stakeholder Interviews & Focus Groups
- Service Blueprinting & Journey Mapping
- Internal UX Research (workflow, intranet, tools)
- Culture & Values Alignment Workshops
- Co-Design & Participatory Design Sessions
What To Expect
- Increased employee engagement and satisfaction
- Reduced turnover and hiring costs
- Streamlined internal processes and tool adoption
- Stronger internal culture and leadership alignment
- Improved productivity and cross-team collaboration
- Clear measurement of EX improvements over time
Transform Your Workplace
By investing in Employee Experience Design, you’re not just making work better—you’re making your business stronger. Let’s design an experience your team wants to be part of every day.