Designing the Future. Structuring for Impact. Delivering with Purpose. About QoDesign

QoDesign Dynamics is an award-winning consultancy at the intersection of User Experience (UX), Service Design (SD), and Enterprise Architecture (EA). We believe great design is not only about appearance but about how it works for people.

Founded by Dr. Raymond Mugwanya, a digital transformation leader, enterprise architect, and human–computer interaction expert with 15+ years of African experience, QoDesign Dynamics helps organizations unlock clarity, creativity, and capability. He has led large-scale transformation initiatives with governments and global organizations including UNICEF, ITU, Living Goods, and BRAC. Highlights include spearheading Uganda’s national electronic Community Health Information System (eCHIS), supporting 20,000+ frontline health workers, and co-leading Uganda’s first national ICT skills assessment strategy.

With a PhD in Computer Science (University of Cape Town), an MSc in Computing (University of Liverpool), and TOGAF® 10 certification, Dr. Mugwanya blends academic rigor with practical expertise. He lectures UX design, service innovation, and project management at Makerere University, mentoring future digital leaders.

At QoDesign, we align people, processes, and technology around what matters most: purpose and performance. We unite the science of Enterprise Architecture, the empathy of Human-Centered Design, the strategy of Service Innovation, and the precision of Project Delivery to create human-centered, future-ready digital ecosystems.

Our collaborative, data-driven approach, from ethnographic research to architecture blueprints ensures solutions are practical, scalable, and sustainable. QoDesign delivers impact by reducing risk, accelerating adoption, and creating digital experiences that improve lives.

 Our Vision

A world where every service, every system, and every interaction is human-centered, inclusive, and strategically designed for both immediate value and long-term resilience.

Our Mission

To empower organizations to design with clarity, structure for impact, and deliver with purpose. We do this by blending deep user insights, rigorous architecture frameworks, and agile service innovation to create solutions that work at scale and in context.

What Drives Us – Our Core Values

Human-Centered Innovation
We put real users at the core always.

Partnership Over Prescription
We co-create, not impose.

Local Intelligence, Global Excellence
Grounded in Africa, benchmarked globally.

Integrity & Transparency
We build with trust and truth.

Innovation Through Learning.
We grow so our clients can stay ahead.

Agility & Adaptability
Change is constant, we help you flow with it.

Empowering the Next Generation
We mentor, train, and nurture a culture of design-led leadership.

What We Do Best

Whether you’re restructuring your business model, designing a new product, launching a digital transformation, or seeking to improve employee experience, we meet you where you are, and co-design where you need to go.

We specialize in:

  • UX Design, Strategy & Delivery
  • Service Design & Innovation
  • Enterprise Architecture & Business Transformation
  • IT Strategy & Project Management Excellence
  • Inclusive Design
  • Human Centered Design
  • Organizational Transformation

Let’s Create Your Next Chapter

Whether you’re reimagining services, launching a new product, redesigning systems, rebranding your business, or looking to enhance your customer experience, re-imagine policy, employee experience or restructure for growth, we’re ready to walk the journey with you.

QoDesign is your trusted partner to embark on this transformative journey together

Let’s reimagine your services.

Let’s realign your systems.

Let’s rebuild for impact.

Our Impact

From helping governments digitize frontline health systems, to helping businesses redefine user journeys, to guiding universities in building curricula that prepare tomorrow’s leaders, our story is written in partnership with visionary clients across Africa and beyond.

 

Our Philosophy

  • We believe every organization is a system of people, promises, and possibilities.
  • We believe design is a leadership act.
  • We believe that transformation is only sustainable when it’s human-centered, system-aware, and insight-driven.
  • And we believe in leaving every client not only with deliverables, but with confidence, clarity, and capacity.

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