“Great experiences start with understanding what works and what doesn’t. At QoDesign, our UX Audits uncover usability gaps and opportunities, empowering you to optimize your digital products for maximum user satisfaction and impact.”

We invite you to connect with us at QoDesign Dynamics and share your proposal

 

What it is

A UX Audit is a systematic, expert-led evaluation of your digital product’s user experience. Whether it’s a website, mobile app, or enterprise platform, a UX Audit helps you understand how well your product aligns with user needs, usability best practices, and business objectives. By identifying friction points, accessibility issues, and design inconsistencies, we provide you with a roadmap for creating experiences that are intuitive, inclusive, and impactful.

Think of a UX Audit as a health check-up for your digital product. Just as doctors use diagnostics to uncover what’s working and what needs attention, our audit reveals the hidden opportunities and problem areas within your user journeys. Instead of relying on guesswork, you get data-backed, prioritized insights that reduce risk and maximize your product’s chances of success.

A UX Audit not only uncovers what’s broken, but also shows you where to invest for the biggest impact thus helping you create seamless, engaging, and trustworthy experiences that resonate with your users and support your long-term business strategy.

Why Invest in UX Audits?

The business case for UX is stronger than ever. Poor user experience is no longer just an inconvenience but a dealbreaker:

• 70% of users abandon digital products due to poor UX (Source: Uxeria).
• Businesses that invest in UX see conversion rates increase by up to 400% (Source: Forrester Research).
• Fixing UX issues before development is 10x cheaper than post-launch fixes (Source: IBM).
• Accessibility improvements alone can open access to over 1 billion users worldwide (Source: WHO).

In other words, a UX Audit isn’t just a nice-to-have; it’s a strategic investment that helps you:

• Protect revenue by preventing user drop-offs.
• Accelerate growth by aligning design with business outcomes.
• Reduce costs by avoiding rework during development.
• Expand market reach by ensuring accessibility and inclusivity.

With an audit in place, you don’t just avoid failure but build a foundation for delight, loyalty, and long-term success.

What You Get

When you engage us for a UX Audit, you receive a comprehensive deliverable package designed for clarity and action:

• Heuristic Evaluation Report: Expert review against established usability principles.
• Prioritized Usability Issues: Ranked by impact and effort, so you know what to fix first.
• Screenshots with Annotations: Visual proof of issues and suggested improvements.
• Accessibility Audit Summary (WCAG-based): Compliance checks for inclusivity.
• Competitor UX Benchmark: See how your product stacks up against industry leaders.
• Action Plan: Tactical next steps tailored to your resources.
• UX Score or Maturity Assessment: A clear rating that tracks progress over time.

This ensures you don’t just get a list of problems, but a strategic playbook for improvement.

Methods We Use

Our audits combine design expertise, research methods, and enterprise-level analysis. Depending on your needs, we apply a blend of the following techniques:

• Heuristic Evaluation: Rooted in Nielsen’s 10 principles of usability.
• User Flow & Navigation Analysis: Pinpointing friction in critical journeys.
• Accessibility Testing: Both manual and automated WCAG checks.
• Mobile Responsiveness Review: Ensuring seamless cross-device experiences.
• Conversion Funnel Analysis: Identifying leaks that cost you revenue.
• Data & Analytics Review: Using behavioral insights (if available) to validate findings.
• Design Consistency Check: Measuring alignment with your brand and style guide.

By combining UX design methods, service design thinking, and enterprise architecture perspectives, we ensure your audit findings are practical, scalable, and aligned with your organization’s bigger transformation goals.

What to Expect

Engaging us for a UX Audit means you can expect clarity, confidence, and measurable impact:

• A clear picture of your product’s UX health: no jargon, just actionable insights.
• Immediate, prioritized recommendations: from quick wins to strategic fixes.
• Reduced user drop-offs and higher task success rates: smoother flows, happier users.
• Increased engagement, satisfaction, and trust: turning users into advocates.
• Better alignment between design and business goals so UX investments pay off.
• Improved development efficiency: saving your teams from costly redesigns later.

Ultimately, a UX Audit empowers you to make smarter, faster decisions with confidence, reducing uncertainty while setting the stage for sustainable growth. A UX Audit gives you evidence, not assumptions, helping you de-risk decisions, delight users, and build products that succeed in competitive markets.