What it is
A UX Audit is a systematic evaluation of your digital product’s user experience. It assesses how well your website, app, or platform meets user needs and usability standards—highlighting friction points, accessibility issues, and design inconsistencies. It provides clear, prioritized recommendations to enhance user satisfaction and business outcomes.
Why invest in UX Audits
- 70% of users abandon products due to poor UX (Source: Uxeria).
- Businesses that focus on UX see a conversion rate increase of up to 400% (Source: Forrester Research).
- UX issues found before development save 10x the cost of post-launch fixes (Source: IBM).
- Accessibility improvements alone can open access to over 1 billion users globally (Source: World Health Organization).
A UX Audit helps uncover gaps—before your users do.
- Heuristic Evaluation Report
- Prioritized Usability Issues
- Screenshots with Annotations
- Accessibility Audit Summary (WCAG-based)
- Competitor UX Benchmark (optional)
- Action Plan: Quick Wins vs Long-Term Fixes
- UX Score or Maturity Assessment (optional)
- Heuristic Evaluation (Nielsen’s 10 Principles)
- User Flow & Navigation Analysis
- Accessibility Testing (Manual + Automated)
- Mobile Responsiveness Review
- Conversion Funnel Analysis
- Data & Analytics Review (if applicable)
- Design Consistency Check (Style Guide Adherence)
- A clear picture of your product’s UX health
- Immediate, actionable recommendations
- Fewer user drop-offs and higher task success rates
- Increased engagement, satisfaction, and trust
- Better alignment between design and business goals
- Improved development efficiency with fewer reworks